How do your blinds compare to name brands like Hunter Douglas, Levolor, Graber, and Bali?

The quality of the Blinds N Shutters Superstore brand is comparable to the top name brands. Our fabricators use the exact same components the name brands use. Most the materials in our products are obtained from Levolor, Graber, Hunter Douglas, or Hunter Douglas-owned companies. We are very selective with the products we put our name on and we set very high standards for all our fabricators. In addition the guarantee and warranty we provide exceeds those offered by most name brands. We not only offer a limited lifetime warranty on virtually everything we sell but we are so certain that you will love our products that we guarantee your satisfaction!

Do you charge for shipping?

We do not charge for shipping. All freight is free.

Do you charge sales tax?

We do not collect sales tax on orders shipped outside the state of Arizona. However because we are in Arizona we must sales tax on orders shipped to Arizona.

What is the routless option? How much does it cost?

How much does it cost? Routless blinds are made without route holes in the slats (also called "privacy" blinds). Standard blinds have small holes in the slats for the ladder strings. Routless blinds have small notches in the back side of each slat which replace the route holes. This option is an extra 20% on all wood, composite wood, and faux wood blinds.

Why do you recommend that some blinds be made as two or three blinds on one headrail?

With most wood and faux wood blinds there are size limitations due to weight. If the blind is too large it will be difficult to operate and will also put stress on the hardware mechanisms. We recommend splitting very large wood and faux wood blinds (over 48 square feet) on wood blinds, and (36 square feet on composite and faux wood) into two or three blinds on one headrail. If it is recommended that your blind be split you can still choose to have it manufactured as one single blind, however, it will void the manufacturer's warranty.

Can you send me a catalog or brochure?

In order to keep our costs down and our prices low we do not publish a printed catalog or brochure. You can find everything we offer on our site.

What is your return policy?

If you are not completely satisfied with your purchase please contact Us and we will make every attempt to achieve your satisfaction. If we cannot we will promptly provide you with a return authorization and shipping instructions. *Note all of our custom products are made to order therefore our instructions must be followed regarding proper measuring and installation. Plantation shutters and Vienna shades are returnable for warranty repair only. Products ordered beyond our recommended size limitations are returnable for shipping damage and/or initial defects only. Returns will not be accepted without prior authorization and must be shipped to Blinds N Shutters Superstore in original condition within 30 days of receipt. Return shipping charges are the responsibility of the customer and are not refundable.

What do you mean by inside and outside mount?

This refers to the way in which the treatment will be hung, either inside or outside the window opening. Inside mounts are mounted inside the window opening that is recessed from the wall. Outside mounts hang outside the window opening either on the wood frame or above and beyond the wood frame. Inside mount is probably the most common way to hang blinds today and provides a nice, clean look. Outside mount are great for doors or for windows with a very shallow windowsill depth. Outside mount can also be used to make a window appear larger or to hide an unattractive window.